Information we collect
When you request a quote, we may collect your name, phone number, email address, requested service, quantity, dimensions, deadline, pickup or delivery preference, project description and any logo or artwork you choose to upload. Our website, hosting and analytics providers may also process basic technical and usage information such as your IP address, approximate location, browser and device type, referring page, request time, pages viewed and website interactions for security, operation and audience measurement. We do not collect payment-card information through this website.
How we use information
We use the information you provide to review your project, prepare and follow up on a quote, communicate about your order, provide artwork or design assistance, produce the requested items, arrange pickup or local delivery, maintain business records and protect the website from misuse. We use website-usage information to understand which pages and services are useful, measure calls and quote interest, and improve the website. We do not sell your personal information.
Artwork and uploaded files
Uploaded files are used only to evaluate, quote, prepare or complete the project you requested. Please upload only artwork that you own or are authorized to use. We may retain artwork and project details for a reasonable period to support the quote, order, possible reorder, recordkeeping or dispute resolution. You may contact us to request deletion, subject to any information we must retain for legitimate business or legal reasons.
Service providers and disclosure
We may use service providers for website hosting, secure database and file storage, email delivery, site security and audience measurement, including Google Analytics. They may process information only as needed to provide those services. We may also disclose information when reasonably necessary to comply with law, respond to a lawful request, prevent fraud or protect our rights, customers or business. We do not share customer artwork for advertising.
Website analytics and cookies
We use Google Analytics to measure website visits, page views, traffic sources and interactions such as clicks to call, clicks to email and completed quote requests. Google Analytics may use cookies or similar identifiers to provide these measurements. We have disabled Google advertising signals and ad-personalization signals in the website tag, and we do not use Analytics for personalized advertising. You can block or delete cookies through your browser settings; doing so will not prevent you from using the website, but it may limit analytics measurement.
Retention and security
We retain information only as reasonably necessary for quotes, orders, reorders, customer service, security, accounting and legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and requests
You may ask to review, correct or delete the personal information or artwork you submitted by emailing info@sojoprint.com or calling . We may need to verify your request and may retain certain records when permitted or required by law.
Children’s privacy
This website is intended for customers requesting commercial printing services and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the quote form.
Policy updates
We may update this policy when our website or privacy practices change. The “Last updated” date will identify the latest version. Material changes will be posted here before or when they take effect.
Contact Sojo Print
Questions about this policy or your information can be sent to info@sojoprint.com, discussed by phone at , or mailed to Sojo Print, 11236 Western Ave, Ste F1, Stanton, CA 90680.